Refund policy

We want you to love what arrives — and if you don't, sending it back is simple. You have a full 30 days from delivery to decide.

Starting your return

Just write to us first at support@hopeforwho.com — every return begins with a quick approval, and we'll reply with the address of our returns warehouse and easy instructions. (Parcels sent back without getting in touch first sadly can't be accepted, so do drop us that note!)

Sending it back

Items should be unworn, with tags attached, in their original packaging. The return postage is purchased by you — any postal service with tracking works beautifully.

Your refund

The moment your parcel reaches our warehouse, we inspect it and process your refund within 3 business days to your original payment method. Your bank may take a few extra days to show it — that part's out of our hands, but it's coming.

If we got it wrong

Damaged, faulty, or not what you ordered? That one's on us entirely — send a photo to support@hopeforwho.com and we'll fix it at no cost to you, quickly.